Insurance Account Position - State Farm Agent Team Member
Full Time • Augusta, GA
Responsive recruiter
Replies within 24 hours
Benefits:
- Hiring bonus
- 401(k)
- Bonus based on performance
- Competitive salary
- Flexible schedule
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
Position Overview:
We are seeking a motivated and service-minded individual to join our team as an Insurance Account Representative. In this hybrid service and sales role, you’ll act as an extension of the agent — handling inbound service needs, answering calls, assisting clients with policy changes, and ensuring an excellent customer experience. At the same time, you’ll actively identify opportunities to cross-sell additional products, quote referrals, and earn commissions for new business you help generate.
We are seeking a motivated and service-minded individual to join our team as an Insurance Account Representative. In this hybrid service and sales role, you’ll act as an extension of the agent — handling inbound service needs, answering calls, assisting clients with policy changes, and ensuring an excellent customer experience. At the same time, you’ll actively identify opportunities to cross-sell additional products, quote referrals, and earn commissions for new business you help generate.
This is a full-time opportunity with room for long-term growth and advancement in the insurance industry.
Responsibilities:
- Answer incoming calls, respond to client inquiries, and provide top-tier service and support.
- Process policy changes, billing questions, and general account updates.
- Identify opportunities to cross-sell additional products during service calls and quote referral business.
- Assist with outbound follow-ups and client outreach as needed.
- Collaborate closely with the agent and team to ensure client satisfaction and retention.
Requirements:
- Must be willing to obtain state insurance licenses.
- Strong communication and customer service skills.
- Comfortable with phone-based interactions and discussing product options with clients.
- Highly organized, detail-oriented, and self-motivated.
Compensation & Benefits:
- Competitive base pay with commission opportunities.
- $1,000 signing bonus paid after 30 days.
- Bi-annual performance reviews for raises and career growth.
- Full-time schedule with long-term advancement potential.
Compensation: $18.00 per hour
We're Hiring!
Our team works hard to reach our goals together as a team and have fun while we are doing it! If you want to work in an environment that is fun, challenging, and rewarding, then Drew Creswell - State Farm Agent may be the right fit for you! If you are self-motivated, possess an entrepreneurial spirit and have a desire to win and achieve results, please consider joining our team.
About Our Agency
- Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
- We help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, Life Insurance, Retirement Planning, Business Insurance, College Planning, Health Insurance, and Renters Insurance.
- Our office is located in Augusta, GA.
- I have been a State Farm agent since 2014.
- I am a proud graduate of University of Georgia.
If you want a career, not a job, then we encourage you to apply.
State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
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